Return Policy

**Lavilin Singapore Return Policy**

 

**OVERVIEW OF RETURN POLICY**

 

At Lavilin Singapore, we are committed to ensuring that you have a pleasant shopping experience with us. If, for any reason, you are not completely satisfied with our product(s), you may request to return any item in its original condition for a full refund within 14 business days* from the date of delivery.

 

Refunds will be processed to the original form of payment. Please note that shipping and handling charges are non-refundable. Kindly allow up to 14 business days for your refund to be issued. The time it takes for the credit to appear in your account may vary and is determined by your bank.

 

If the item you wish to return was not purchased through the website www.lavilin.com.sg, please contact the original place of purchase for assistance.

 

Lavilin Singapore reserves the right to deny returns that do not meet the return policy requirements, in cases of abuse, or for items that were re-sent at no cost following a report of non-receipt. Items that are denied for return will not be sent back to you.

 

**ONLINE PURCHASE RETURNS**

 

If you have second thoughts about your online order, we offer a return option under the following conditions:

 

- The item must be in its original condition for the return to be accepted. This means the product packaging should remain unopened, unused, unmarked, and undamaged.

- If you purchased a product as part of a bundle or multi-item pack, the entire bundle must be returned together to qualify for a refund.

- Please note that our return policy does not extend to items labeled as non-exchangeable or non-returnable at the time of purchase, which includes sale items.