Terms & Conditions

TERMS & CONDITIONS

INTRODUCTION

These are the terms and conditions (Sales Terms) that apply when you purchase products on our website from Godiner PTE. LTD (hereon referred to as Lavilin Singapore). By placing an order for merchandise through lavilin.com.sg, , you accept these Sale Terms and agree to be bound by them. These Terms and Conditions shall be governed by the laws of Singapore. Any dispute which may arise under these Terms and Conditions shall be under the exclusive jurisdiction of the Courts of Singapore. We may change the Sale Terms from time to time. By continuing to use our Website after we post any such changes, you accept the Sale Terms as modified. If you have any questions about the Sale Terms or any aspect of your order, please email us at info@lavilin.com.sg or call +65-88517225

ORDER ACCEPTANCE AND BILLING

Orders are subject to verification and acceptance before shipping. All billing information provided must be truthful and accurate. Providing any untruthful or inaccurate information constitutes a breach of these Sale Terms and may result in the cancellation of your order.

We reserve the right to refuse or cancel an order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud prevention department. If your order is canceled after your credit card (or other payment account) has been charged, we will issue a credit to your credit card (or other applicable payment account) in the amount of the charge.

By confirming your purchase at the end of the checkout process, you agree to accept and pay for the item(s).

Lavilin Singapore reserves the right to deny any order for any reason, including, but not limited to, the following situations:

Error in Shipping Information

You are responsible for providing sufficient and accurate shipping addresses (including street address, block and unit number, or postal code). Lavilin Singapore will not be responsible for undelivered goods as a result of an error in the information you provided.

Merchandise Shipping Delay or Unavailability

If an item of merchandise is delayed or becomes unavailable, or if there is an error on our Website relating to the order (for example, an error relating to the price or description of merchandise), Lavilin Singapore may cancel the order. If this occurs, we will contact you so you are aware.

Reshipping of Merchandise

The merchandise sold on our Website is intended for personal use only, not for resale. Any suspected resale of our merchandise for personal or business profit is strictly prohibited. We will not accept and reserve the right to cancel orders that appear to be for resale purposes. Any orders found to have characteristics of reselling, such as large quantities, frequent orders, orders by dealers or resellers, or the use of freight forwarding, may be canceled at the sole discretion of Lavilin Singapore, and Lavilin Singapore shall have the right to cancel all subsequent orders from any such customers. For purposes of this Agreement, reselling shall be defined as purchasing or intending to purchase any merchandise from Lavilin Singapore for the purpose of engaging in a commercial sale of that same merchandise with a third party.

SHIPPING POLICY

Purchases are scheduled to arrive within three (1) to five (5) business days from the processing day of the customer’s order.

Customers must ensure that there is someone at home to receive the delivery.

We deliver to all locations in Singapore except embassies, LTA, ICA, NTU, NUS, Singapore Poly, Military, Shipyard, Cargo Complex, Airline House, Alps Ave, Jurong Island, Sentosa Island, or other places with large compounds. We do not deliver to P.O. boxes.

OUT OF STOCK ITEMS

Lavilin Singapore does not allow ordering of out-of-stock items. Should you have any questions about a particular item and when it will be back in stock, please contact info@lavilin.com.sg.

FREE GIFT WITH PURCHASE PROMOTIONS

Lavilin Singapore will occasionally run special promotions that include a gift with purchase (with terms and conditions). Should a free gift run out of stock or not be available for the entire duration of the promotion at any time, Lavilin Singapore reserves the right to alter the dates for which the promotion is valid or substitute the gift with something of similar value as determined by Lavilin Singapore.

PRIVACY

We at Godiner PTE. LTD (“Lavilin Singapore”) respect the privacy and confidentiality of personal data in our possession or under our control. We have implemented policies and practices to safeguard the collection, use, disclosure, storage, and other processing of personal data provided to us.

This External Data Protection Notice (“Notice”) explains how we collect, use, disclose, process, and retain your personal data provided to us. Personal data (as defined in the Personal Data Protection Act 2012 of Singapore (“PDPA”)) refers to “data, whether true or not, about an individual who can be identified (a) from that data; or (b) from that data and other information to which the organization has or is likely to have access.”

 

INTELLECTUAL PROPERTY

All copyrights, trademarks, trade dress, other intellectual property, and materials, including page headers, images, text, illustrations, formats, logos, designs, icons, photographs, programs, music clips or downloads, video clips, and written and other materials on our Website (collectively, the IP) are owned, controlled, or licensed by Lavilin Singapore, one of its affiliates, or by third parties who have licensed their materials to Lavilin Singapore and are protected by Singapore and international trademark and copyright laws. You may access, view, download, and print the IP and all other materials displayed on our Website for your personal, non-commercial use only; provided, however, that you (1) retain all copyright, trademark, or other proprietary designations contained on all IP; (2) do not modify or alter the IP in any way; and (3) do not provide or make available the IP to any third party in a commercial manner. No license, right, title, or interest in any materials or software is transferred to you as a result of your use of our Website or your accessing, viewing, downloading, or printing of the IP. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the IP, our Website, or any related software.

All software used on our Website is the property of Lavilin Singapore or its suppliers and is protected by Singapore and international copyright laws. The IP and software on our Website may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance of the IP on our Website is strictly prohibited. The compilation (meaning the collection, arrangement, and assembly) of all IP on our Website is the exclusive property of Lavilin Singapore and is also protected by Singapore and international copyright laws.

The trademark and service mark Lavilin, the lavilin.com.sg domain name, and all other graphics, logos, page headers, button icons, scripts, and service names included in or made available through any of our Website are trademarks or trade dress or otherwise the exclusive property of Lavilin Singapore in Singapore and other countries/regions.

PRODUCT TESTIMONIALS

Lavilin Singapore welcomes feedback on your experience with our merchandise. We will publish on our Website both positive and negative comments, so long as the comments, reviews, or testimonials (collectively, Testimonials) are accurate, constructive, and not misleading. If you submit Testimonials that we do not publish on our Website, our customer service department may contact you in order to improve our product quality and service. We also reserve the right to edit all Testimonials for length, spelling, grammar, or for any other reason in our sole discretion so long as the meaning of the Testimonial is not materially altered. By submitting a Testimonial to Lavilin Singapore, you hereby grant to Lavilin Singapore the unrestricted right to use your Testimonial in perpetuity, through any and all media formats and media channels now known or hereinafter developed, without compensation, and to identify the source of the Testimonial by indicating your first name, last initial, city, and/or state. Thank you for taking the time to share your thoughts with other Lavilin Singapore customers.